Friday 22nd November 2024
Hi there and welcome to This Week at Orwell. This is your video newsletter sharing stories from around the Orwell community this last week.
Suffolk People First: Let's talk about Health! Event - Ace Anglia
Tenant Satisfaction Measures
Just a quick reminder that the consultation will run until Monday 25th November 2024!
We would be grateful if you would take a moment to follow the link below to take you to My Orwell Voice, we would like you to rank the TSM questions in order of importance to you.
For further information on the TSMs, please visit our TSM page below.
Kind words from Customers
Today we have some kind words from our customer, Kevin, after working with Phil Savage, one of our colleagues here at Orwell:
“The guy was a real diamond who is definitely the sort of chap you want working for you. He knew what he was doing, he was helpful, polite and although it’s not enjoyable working on a toilet, he seemed to really enjoy that he was helping someone. If anyone deserves a compliment, it’s him.
Next we have some kind words from the staff at Southfields, Trimley St Martin about Terry Blanchard and Mark Smith from our cleaning team:
“We would like to express our thanks to Terry Blanchard and Mark Smith for all the wonderful help and support at our supported living service "Southfields" in Trimley St Martin. We really value and appreciate Terry's and Mark's commitment which has had a positive impact and influence on the people we support and their home over the last few years. We not only appreciate Terry's impeccable quality of work but also the fantastic relationship he has with the people we support who always look forward to seeing him“.
