Christchurch House is a 38 bedroom (30 bedrooms and 8 ensuite rooms) hostel offering young people a package of temporary supported accommodation with individually tailored, outcome-based support plan.

The aim of the service is to support young people to gain some stability, work towards independent living and planned resettlement within the community. 

We offer our support using outcome star to assess young people's needs, journey of support to track support progress and Passport for independence to empower young people to grow and move towards independent living.

We work with a range of services and agencies to offer a holistic approach.

We are well located near to Ipswich town and opposite Christchurch Park.

Hinde House is an all female Supported Housing Scheme, which offers temporary accommodation and support to 31 vulnerable women, aged 18 and over for up to 2 years.

Anyone can make a referral to Hinde House by completing a HAF form. You can also contact Pathways Norwich, a free and independent housing advice service. We can take referrals from all agencies such as Social Services, Probation and the local authority housing department.

The aim of the Service is to provide women with a safe and supportive environment where individuals feel empowered to address any issues they may have, so that they can go on to make positive decisions about their lives: where they are able to gain some stability and work towards moving on to sustainable independent living and planned resettlement, exploring what, if any, the barriers to achieving this and supporting and signposting to organisations for support in any identified specified area.

Hinde House has 20 bedrooms in the main part of the building and has 9 move-on flats and one 2 bedroomed shared house, enabling clients to move on.

Hinde House is staffed 24 hours a day and all of our service users have an allocated Key Worker, who works alongside an individual, to develop a support package which identifies and meets their individual support needs, helping to achieve their goals and aspirations.

The keyworker will work with clients using The Outcome Star, which is an engagement tool, designed to help support a client’s journey towards self reliance.

Everyone makes changes in their own way but the pattern is often similar.

From feeling stuck, to accepting help and believing that we can make a difference ourselves in our life. We look ahead towards what we want as well as away from the things we don’t want. We start to do things ourselves to achieve our goal as well as accepting help from others.

The next step is learning, as we learn we gradually become more self-reliant, until we get to the point when we can manage without help from the project.

Clients that we support come from many walks of life and may be affected by a variety of issues, ranging from drug and alcohol misuse, domestic abuse, mental health, childhood trauma, leaving care, family and relationship breakdowns, criminality, exploitation and many more.

In order to help achieve positive outcomes for our clients, we adopt a holistic approach, working in partnership with a variety of other services and agencies, to ensure the client receives the best individual tailored support package available to meet their needs.

We have worked in partnership previously with Footsteps, running an art therapy class for women from Hinde and Footsteps who suffer from mental health issues and who are involved of or are at risk of being involved with the criminal justice system.

As well as working with other services to ensure we offer a holistic approach, we also work very hard at Hinde to look at ways to improve the physical, mental and emotional health and well-being of the women whom we support, this is achieved by involving our clients in the shaping and delivery of the service, thus empowering them, helping to increase self esteem and self confidence, we hold regular service users meetings, where clients are able to have their say and can have an impact on things, such as house rules and what activities they would like to see, helping shape the service. We also have service user representatives who are involved in staff team meetings and service users are significantly involved in the staff recruitment process.

We also work hard at creating a sense of community within the scheme and promoting social skills and general well-being, we have regular coffee mornings, film nights, house meals and BBQ’s in the summer.

In order to help improve emotional, physical health and mental health, we have cookery classes, gardening projects, arts and crafts, yoga classes, walk and talks and pamper nights.

We also organise a trip annually, where clients go away overnight on a camping and activity trip where they learn to build fires, try their hand at archery, canoeing, kayaking or climbing. These activities provide opportunities for service users to face new challenges and develop new skills; therefore increasing confidence, resilience, self esteem and self worth. All of which are invaluable, particularly when preparing for independent living.

Mulberry House is a unique Supported Housing Scheme set in the heart of the Suffolk countryside. Offering supported accommodation to single homeless between 18-65 years old. The Service aims to provide clients with a safe and flexible support package where residents are encouraged and enabled to address personal challenges with the “Outcome Star” support plan. Residents are supported to work towards independent living, gaining skills and confidence to live a more settled and happy life in the community. We offer a one-one key work approach that is resident led and fully empowering for the client.

We offer temporary accommodation for up to 18months for individual identified as having medium to high support needs in conjunction with a Support and Risk Management Package to people who have been entrenched homeless. Mulberry House works in partnership with a wide range of other services and agencies to offer a holistic approach with a view to address any underlying issues an individual may have causing a long term homelessness cycle. Mulberry House has 6 self contained flats in total.

Members of staff  are onsite during daytime weekdays and operate 24 hours a day out of hours on call to support individuals to make positive lifestyle changes and gain greater independence.

Eligibility Criteria

Allocation is on the basis of those in the position of greatest need and those most likely to benefit from the services offered.
The minimum requirements for acceptance on the waiting list are:

• Be aged over 18
• Have an identified support need and be prepared to accept support
• Have an identified housing need
• Be assessed as not presenting an unmanageable level of risk or threat to staff, other Mulberry House Clients or the project.

In accordance with the Orwell Equality and Diversity Policy, Mulberry House is committed to developing an organization which values people from all sections of the community

Whitworth House is an all female Supported Housing Scheme 18 - 24yrs, offering temporary accommodation and support to 15 young women, for up to 2 years.

We accept referrals from all agencies via the inform referral process within Cambridge County Council.

The aim of the Service is to provide our young women with a safe and supportive environment where individuals can work towards gaining all the necessary independent living skills to lead more fulfilled lives within the community and move on to sustainable independent living and planned resettlement.

Whitworth House has 13 rooms in the main part of the building and 2move-on flats at the rear of the property.

Whitworth House is staffed Monday- Saturday 9am- 5pm. Our service users will have an allocated Key Worker, who works alongside an individual, to develop a support package which identifies and meets their individual support needs, helping to achieve their goals and aspirations.

The keyworker will work with clients using The Outcome Star, which is an engagement tool, designed to help support a client’s journey towards self reliance.

Everyone makes changes in their own way but the pattern is often similar.

From feeling stuck, to accepting help and believing that we can make a difference ourselves in our life. We look ahead towards what we want as well as away from the things we don’t want. We start to do things ourselves to achieve our goal as well as accepting help from others.

The next step is learning, as we learn we gradually become more self-reliant, until we get to the point

when we can manage without help from the project.

The young people we support come from many walks of life and may be affected by a variety of issues, ranging from drug and alcohol misuse, domestic abuse, mental health, childhood trauma, leaving care, family and relationship breakdowns, criminality, exploitation and many more.

In order to help achieve positive outcomes for our clients, we adopt a holistic approach, working in partnership with a variety of other services and agencies, to ensure the young person receives the best individual tailored support package available to meet their needs.

We work alongside our partner agencies such as Centre 33 and the young persons Service, helping to access community based programmes helping support our young people into training, education, employment, volunteering or in accessing support such as counselling and positive activities, helping to build self esteem, confidence and helping increase motivation.

As well as working with other services to ensure we offer a holistic approach, we also work very hard at Whitworth House to look at ways to improve the physical, mental and emotional health and well-being of the women whom we support, this is achieved by involving our clients in the shaping and delivery of the service, thus empowering them, helping to increase self esteem and self confidence, we hold regular service users meetings, where clients are able to have their say and can have an impact on such things, such as house rules and what activities they would like to see. We also have service users who are involved in the recruitment and selection of new staff.

In order to help improve emotional, physical health and mental health, we invite services into Whitworth to talk about their services and what is available to our young people. We also have in house cookery sessions and sexual health drop ins.

We are also supported well by The Friends Trust (formally Friends of Whitworth House) They help support us financially to organise a trip annually, where clients go for a meal or a fun activity of their choice. These activities provide opportunities for service users develop their social skills, increasing confidence, resilience, self esteem and self worth. All of which are invaluable, particularly when preparing for independent living. The Friends help support our clients with grants to access education for example, paying for transport to enable clients to get to college/ work, paying for a bike, to ensure the client has transport, or a grant for purchasing work clothes/ boots/shoes. The Friends also help support our young people with grants for such things as purchasing white goods when moving on, paying a rental deposit, helping to break down some of the barriers that young people face when moving on.

If you would like to find out more about Whitworth House, please watch our video here https://www.youtube.com/watch?v=AiZkUmWJ4js