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  • Work with us
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  • I am a Customer
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    • Repairs and Maintenance
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  • Looking for a Home
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    • Developing Homes
      • Our Approach
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      • Recently Completed Developments
        • Bawdsey, Woodbridge
        • Jeffrey's Green, Cockfield
        • Mill Road, Bury St Edmunds
        • The Old Police Station, Leiston
        • Belvoir Street, Norwich
        • Main Road, Parham
        • Back Lane, Washbrook
        • Hanover Road, Norwich
        • Prospect House, Lowestoft (Lowestoft Tool Hire)
        • Parham Phase 2
        • Laxfield
        • Wenhasten, Blackheath Road
        • Prince of Wales Drive, Ipswich
        • Alpha Road, Gorleston-on-Sea
      • e² Consortium
      • Developments Under Construction
        • Lodge Road, Holton
        • Lupin Road, Ipswich
        • Walton High Street, Felixstowe
        • New Road, Fressingfield
        • Great Bentley, Admirals Green
        • Fullers Field, Westerfield
    • Shared Ownership
      • Laxfield, Cullingford Close
      • Resale Shared Ownership Properties
        • Resale Shared Ownership - Great Bromley
        • Resale Shared Ownership - Bawdsey, Suffolk
        • Resale Shared Ownership - Trimley St Mary, Felixstowe
        • Resale Shared Ownership - Hoxne
        • Resale Shared Ownership - Whatfield, Church Farm Close
        • Older Person Shared Ownership - Dove Close, Capel St Mary
      • Elmsett, The Hornbeams
      • Ipswich, Prince of Wales Drive
      • Priory Road, Fressingfield
      • Archived Shared Ownership
        • Wenhaston, Blackheath Road
        • Witnasham, Mow Hill
      • Great Bentley, Admirals Green
      • Walton, Felixstowe
  • Contact us
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  • About us
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    • Publications
      • Annual Reports
        • Annual Report 2022
        • Annual Report 2021
        • Annual Report 2020
        • Annual Report 2023
      • Strategic Plans
        • Orwell Housing Strategic Plan
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      • Social Value Reports
        • Social Value Report 2022
        • Social Value Report 2021
        • Social Value Report 2023
      • Environmental, Social and Governance Reports
        • Environmental, Social and Governance Report 2022
        • Environmental, Social and Governance Report 2021
        • Environmental, Social and Governance Report 2023
      • Value for Money Reports
        • Value for Money Report 2022
        • Value for Money Report 2021
        • Value for Money Report 2023
      • Service and Performance
        • Orwell Customer Satisfaction Survey Report 2021
      • Orwell Newsletters
        • Orwell Newsletter - Winter 19'
        • Orwell Newsletter - COVID-19 Update
        • Orwell Newsletter - Spring 2020
        • Orwell Newsletter - Autumn 2020
        • Orwell Newsletter - Spring 2021
        • Orwell Newsletter - Autumn 2021
        • Orwell Newsletter - Winter 2021
        • Orwell Newsletter - Spring 2022
        • Orwell Newsletter - Autumn 2022
        • Orwell Newsletter - November 2022
      • Annual Accounts
        • Orwell Annual Accounts 2019
        • Orwell Annual Accounts 2020
        • Orwell Annual Accounts 2021
        • Orwell Annual Accounts 2022
        • Orwell Annual Accounts 2023
      • Gender Pay Gap and Modern Slavery Statements
        • Modern Slavery Statement
        • Gender Pay Gap Report
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  • Latest News
    • Orwell news
      • Potential Scam hitting Orwell Tenants
      • Inspirational Young tenant wins at housing tenancy awards - DRAFT
      • 8 Lazy Ways to be Environmentally Friendly
      • Orwell joins the call to improve the customer experience for disabled people
      • A message from our Chief Executive
      • Orwell supports this years White Ribbon Campaign
      • Orwell pledges action against domestic violence
      • Orwell to expand homeless services in Lowestoft
      • Orwell appoints new director
      • Planning approval granted for new homes in Ipswich
      • Purchase of land will see construction of 31 new homes for people in Lowestoft
      • Local families collect keys to their new homes
      • Tenant support service launched
      • Orwell leaders are fit for the future
      • Orwell puts customer voices at the centre of the organisation
      • Orwell introduces additional measures to ensure safety of our customers
      • Orwell Homes signs contract for new housing development in Suffolk
      • Start a career in care with Orwell
      • Bronze Neurodiversity Champion award at Orwell
      • Celebrating the International Day of Older Persons
      • Mandatory Covid-19 vaccinations for health and social care workers
      • Changes to coronavirus restrictions
      • Independent East launches campaign to raise awareness of inclusivity; #Flourish
      • Orwell Customer Service – our year in numbers
      • Repairs and maintenance
      • Resident Voice
      • Domestic abuse
      • Orwell Homes prepares to deliver new homes at Washbrook
      • NEW DOMESTIC ABUSE SUPPORT SERVICE LAUNCHES FOR NORFOLK
      • Exciting partnership means local tenants to gain independent living skills
      • Phishing Phone Calls Targeting Orwell Tenants
      • Orwell Staff Donate Wellbeing Gifts to Local Businesses Tree Council and East Anglian Air Ambulance
      • New partnership to boost delivery of affordable homes in Norwich
      • Ukraine: what we can do to help
      • What you thought of our services in 2021
      • Repairs, Maintenance and Disrepair
      • Orwell Housing Association confirms commitment to Equality, Diversity and Inclusion
      • Orwell Housing Association and Ipswich Town Community Trust join forces to support better mental health within the local construction industry.
      • Camp-out and challenge volunteers raise nearly £3000 for local communities
      • Championing leadership for organisation wide impact.
      • ORWELL ARE PROUD TO SPONSOR SUFFOLK PRIDE
      • Its Rural Housing Week 2022 - The challenges facing housing in rural communities
      • Orwell Housing Association celebrates receiving a GOLD Suffolk Healthy Workplace Award
      • Temporary changes to our repairs service
      • Our Affordable Warmth Survey is Now Available
      • Orwell is a finalist for “Employer of the year” at the Suffolk Business Awards 2022
      • Orwell Housing Association celebrates achieving the Housing Diversity Network Accreditatio
      • We are making some changes to our contractors
      • Colleagues honoured with long service awards
      • Smoke alarm regulation change
      • Orwell Garden Competition Winners 2022
      • Help for households through the ongoing cost of living pressures
      • Reflecting the diverse communities, we serve in rural housing
      • Our Pledge
      • Reach out, talk to someone, and don’t wait until you are at your lowest, was the message from Ipswich Town’s Jason Dozzell to all those working for local construction firms.
      • Housing conference focuses on the importance of listening to customers
      • MyOrwell Competition Terms and Conditions
      • Christmas 2023 Opening Times
      • Going wild for nature at Deben View
      • This Week at Orwell - 4th April 2023
      • Funding successful to improve energy efficiency for hundreds of homes
      • This week at Orwell - 11th April 2023
      • This Week at Orwell - 18th April 2023
      • This Week at Orwell - 26th April 2023
      • This Week at Orwell - 2nd May 2023
      • This Week at Orwell - 10th May 2023
      • This Week at Orwell - 17th May 2023
      • This Week at Orwell - 31st May 2023
      • This Week at Orwell - 25th May 2023
      • Glowing Ratings and Recognition for Beaumont House in Latest CQC Inspection
      • This week at Orwell - 7th June 2023
      • Customer Service Phone Lines Down - 14th June
      • This week at Orwell - 20th June 2023
      • Estate Services Scrutiny
      • This week at Orwell - 29th June 2023
      • Harwich Extra Care Scheme Earns 'Good' Rating in Recent CQC Inspection
      • This week at Orwell - 7th July 2023
      • This week at Orwell - 20th July 2023
      • Phone lines down 19th July 2023
      • This week at Orwell - 12th July 2023
      • This week at Orwell - 28th July 2023
      • New Affordable Homes Open in the Heart of Lowestoft Town Centre
      • This week at Orwell - 10th August 2023
      • Consumer Standards Consultation - what the Regulator of Social Housing is proposing and how to have your say.
      • This week at Orwell - 7th September 2023
      • This week at Orwell - 15th September 2023
      • This week at Orwell - 20th September 2023
      • This week at Orwell - 29th September 2023
      • This week at Orwell - 13th October 2023
      • This week at Orwell - 20th October 2023
      • Orwell Housing Association Achieves Platinum Accreditation from Best Employers Eastern Region
      • This week at Orwell - 26th October 2023
      • This week at Orwell - 9th November 2023
      • This week at Orwell - 16th November 2023
      • This Week at Orwell - 29th November 2023
      • This Week at Orwell - 24th November 2023
      • This Week at Orwell - 11th December 2023
      • Orwell Housing Association and Ipswich Town Community Trust join forces to build better wellbeing in the construction industry.
      • Perimeter wall flood defence erected at Levington Court, Lowestoft
      • My Family and Orwell | Orwell 60th Birthday Year
      • Website Live chat is unavailable - Friday 22nd December
      • This Week at Orwell - 12th January 2024
      • This Week at Orwell - 18th January 2024
      • This Week at Orwell - 26th January 2024
      • Orwell Housing Association Welcomes David Hall as Director of Finance
      • Repairs appointment times survey results
      • This Week at Orwell - 8th February 2024
      • Orwell Housing Association Attains Disability Confident Leader Status
      • This Week at Orwell - 16th February 2024
      • This Week at Orwell - 23rd February 2024
      • This Week at Orwell - 1st March 2024
      • Orwell Housing Association Welcomes Tony Long as New Director of Customers and Communities
      • This Week at Orwell - 15th March 2024
      • This Week at Orwell - 20th March 2024
      • This Week at Orwell - 27th March 2024
      • This Week at Orwell - 3rd April 2024
      • Try our new engagement platform - My Orwell Voice
      • Orwell Housing Association Celebrates 60th Anniversary planting 60 Trees across East Anglia
      • This Week at Orwell - 18th April 2024
      • Could you be our new Tenant/Customer Board Member?
      • This Week at Orwell - 24th April 2024
      • This Week at Orwell - 3rd May 2024
      • Great Yarmouth Borough Council (GYBC) is set to deliver improvements by signing new partnership with two leading housing associations.
      • This Week at Orwell - 8th May 2024
      • We're planning our digital future and we need your help
      • This Week at Orwell - 15th May 2024
      • Riding for a Cause: A Journey to Make a Difference
      • This Week at Orwell - 21st May 2024
      • This Week at Orwell - 29th May 2024
      • New affordable homes unveiled in Ipswich
      • This Week at Orwell - 5th June 2024
      • Tenancy Sustainment Team Hosts Successful 'Welcome Workshops' for New Customers
      • This Week at Orwell - 5th July 2024
      • This Week at Orwell - 24th July 2024
      • This Week at Orwell - 9th July 2024
      • This Week at Orwell - 17th July 2024
      • This Week at Orwell - 30th July 2024
      • This Week at Orwell - 7th August 2024
      • This Week at Orwell - 14th August 2024
      • This Week at Orwell - 21st August 2024
      • This Week at Orwell - 28th August 2024
      • This Week at Orwell - 6th September 2024
      • This Week at Orwell - 11th September 2024
      • This Week at Orwell - 25th September 2024
      • Orwell Housing Association Achieves LGBTQ+ Housing Pledge Pioneer Status
      • Opening of six modern Almshouses at Creeting St Mary
      • This Week at Orwell - 10th October 2024
      • New Consumer Standards
      • No heat in your Combi Boiler?
      • This Week at Orwell - 24th October 2024
      • This Week at Orwell - 1st November 2024
      • This Week at Orwell - 8th November 2024
      • This Week at Orwell - 15th November 2024
      • This Week at Orwell - 22nd November 2024
      • This Week at Orwell - 28th November 2024
      • This Week at Orwell - 6th December 2024
      • Westleton Affordable Housing Scheme - Public Consultation is now open
      • This Week at Orwell - 12th December 2024
      • Customer Services Update
      • Christmas opening hours
      • We Support the Call for a Social Care Exemption from NIC Increases
      • This Week at Orwell - 20th December 2024
    • Tenant news
      • Orwell Garden Competition
      • Benefits Financial Support and Guidance
      • Our Resident Steering Group (RSG) is recruiting
      • What is fly-tipping? What can you do?
      • Orwell Housing tenants show off their gardening skills
      • Orwell Garden Competition 2021
      • Orwell Garden Competition Winners 2021
    • Covid-19 updates
      • What to expect when lockdown restrictions are lifted
    • Development Articles
      • We are currently working on the delivery of around 580 new homes!
      • Local housing association delivers new homes for families this Christmas
      • Traditional topping - out ceremony marks creation of 31 new affordable homes in Lowestoft
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