Your safety is our main concern and we do everything we can to ensure your safety, but we do need your help and co-operation. On average 30 people die every year from carbon monoxide poisoning. This is usually caused by gas appliances and flues that have not been properly installed or maintained.
As your landlord, we must by law ensure there is an annual service and safety check on all gas-fired appliances we own, such as gas fires, boilers, warm-air units and water heaters. This work should be done once within every 12 months.
You must allow us access to your home to do these safety checks on all the appliances and flues we provide. For your own safety, your full co-operation with this is vital. To ensure this is as convenient for you as it can be, the service engineer will contact you directly with an appointment. If this isn’t convenient, you can contact them to arrange another date and time.
If you do not allow us access to do this check, it is a breach of the conditions of your agreement. We will take action to gain access to, or retake possession of your home – this could mean you lose your home. You will have to pay our legal costs.
If you want to install a gas fire, you must get our permission first. The installation must be done by a Gas Safe registered engineer and you will need to send us a copy of the CP12 safety certificate once it is fitted and annually thereafter. Please note that you are responsible for annual safety checks on your new fire, we are not responsible for the cost of any repairs or maintenance. You must call us to discuss the gas fire before you start any work.
You don’t need our permission to fit a gas cooker, but you should get a Gas Safe registered person to do the work.