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Annual Report to Tenants 2021 - Supporting our Residents

05 Supporting Our Residents

  • The Tenancy Sustainment team received 108 referrals for housing officers in 2021.
  • We made contact with 305 new claimants of Universal Credit.
  • 98% of rent was collected (which also includes former tenant payments).
  • Collected £49,936 in former tenant arrears for 2021.
  • We spent £104,118.46 on aids & adaptations in your homes.
  • We provided 133 adaptations to make your homes easier to live in.

         

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