Orwell would like to apologise if you have recently tried to contact us via live chat and not received a response. Due to the volume of calls we have been receiving this year, we have unfortunately not been unable to deliver the live chat service to the standard we aim to provide our customers.
If you have not received a response to a live chat and need to speak to us still, please either try again and we hope to be able to respond or contact us via 0345 60 100 30 or info@orwell-housing.co.uk. or for repairs related requests repairs@orwell-housing.co.uk.
Thank you for your understanding and patience.
Customer Service Team
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